All comparisons

Smile.io Alternative

UseLoyalty vs Smile.io

Everything Smile.io does — points, referrals, VIP tiers — plus challenges, spin-the-wheel, scratch cards, and daily check-ins that actually make loyalty fun.

About Smile

What is Smile.io?

Smile.io is a popular Shopify loyalty app used by thousands of ecommerce stores. It covers the basics well but caps advanced features behind high-tier plans and doesn't serve offline or non-Shopify businesses.

Why switch

Why choose UseLoyalty over Smile?

  • Smile.io's free plan shows the widget to customers but hides advanced features behind $49–$999/month plans.
  • Smile.io is built exclusively for ecommerce. UseLoyalty works for restaurants, salons, gyms, and any repeat-customer business.
  • Gamification mechanics — spin-the-wheel, scratch cards, challenges — are not available in Smile.io at any plan.
  • UseLoyalty's QR-based join flow works at the counter, on receipts, or on menus — no Shopify checkout required.

Feature comparison

UseLoyalty vs Smile.io

FeatureSmileUseLoyalty
Points & rewards
Referral program
VIP tiersPaid plans
Challenges & quests
Spin the wheel
Scratch cards
Daily check-ins
QR code join flow
Works for offline businesses
Leaderboards
Lotteries & raffles
Stamp cards

Smile pricing

Smile.io plans range from free (very limited) to $49, $199, and $999/month. VIP tiers require the $49+ plan; analytics require $199+.

UseLoyalty pricing

UseLoyalty includes all core gamification features across plans. No surprise paywalls mid-setup.

What makes UseLoyalty stand out

Built for loyalty programs that need more than points

Campaign Builder

Launch points, rewards, quests, tiers, referrals, games, and member campaigns from one visual workspace.

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Widget & Portal

Give customers a branded place to join, check progress, redeem rewards, and return from any site or storefront.

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Gamification Software

Add habit-forming mechanics like challenges, games, badges, raffles, scratch cards, and check-ins.

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Loyalty API

Connect loyalty events, members, rewards, referrals, and webhooks to your app, POS, or commerce stack.

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Migration guide

How to switch from Smile

Most businesses complete the move in under a day with no data loss.

  1. 1

    Export your customer list and points data from Smile.io.

  2. 2

    Set up your UseLoyalty program — points rules, tiers, and rewards take under 10 minutes.

  3. 3

    Import customers via CSV; existing points carry over.

  4. 4

    Replace your Smile widget with the UseLoyalty widget on your store or site.

  5. 5

    Add QR codes at your physical touchpoints for offline member acquisition.

Pricing

Simple, honest pricing

Two plans to choose from, plus a custom enterprise option for larger businesses switching from Smile.

Starter

Perfect for single-location teams getting started with loyalty.

$35/mo

Billed $420/yr - save $168

  • Custom Quest & Challenge creation
  • Unlimited loyalty members
  • Digital stamp cards
  • QR code check-ins
  • Basic analytics dashboard
  • Email support
Start Free Trial
Most Popular

Growth

For teams serious about retention and multi-location scale.

$79/mo

Billed $948/yr - save $240

  • Up to 5 locations
  • Unlimited loyalty members
  • Everything in Starter
  • Push & SMS notifications
  • Advanced analytics + exports
  • White-label branding
  • Reward drops & freebies
  • Priority support
Start Free Trial

Enterprise

For multi-location teams, franchises, and brands with custom needs.

Custom

Volume discounts available

  • Unlimited locations
  • Unlimited members
  • Everything in Growth
  • Dedicated account manager
  • Custom integrations & API
  • Advanced reporting & SLA
  • White-glove onboarding
  • Custom contract & billing
Contact Sales

Switch plans or cancel anytime · No hidden fees · Complete flexibility

Get a tailored walkthrough

Ready to build
loyal customers?

Tell us a bit about your smile alternative and we'll show you exactly how UseLoyalty can work for you.

  • Live demo tailored to your smile alternative
  • Setup walkthrough, live in under 10 minutes
  • Pricing advice based on your location count

FAQ

Common questions