Features

Coupons, digital rewards, physical rewards, custom perks, and raffles

Rewards for customer loyalty apps

Let members turn progress into something concrete while merchants control cost, availability, eligibility, and redemption behavior.

The Reward model supports coupon, physical, digital, custom, and raffle rewards, plus stock, claimed counts, max claims per user, tier requirements, and claim records.

Track

Reward views

Track

Claim rate

Track

Stock remaining

Track

Points spent

Best fit

Where this feature works well

Restaurants, cafes, and local services

Retail, ecommerce, and DTC brands

Fitness, beauty, and appointment businesses

Community, membership, and experience-led programs

In the app

Customer moments this feature can power

  • A member sees rewards inside the loyalty portal or embedded widget.
  • The experience connects to points, rewards, quests, referrals, badges, games, or member progress.
  • Customers understand the next action they can take without asking staff for rules.
  • Activity is recorded so the business can track progress and follow-up behavior.

In the dashboard

Controls merchants should expect

  • Create and manage rewards from the dashboard.
  • Set eligibility, active dates, limits, rewards, and member-facing copy.
  • Connect the flow to storefront, portal, widget, API, or integration events.
  • Review activity, claims, completions, redemptions, and member behavior.

Launch plan

A focused setup path for rewards

Start with one clear trigger, one clear reward, and one clear success metric. Add segments and campaigns once the first loop is working.

  1. 1

    Choose the customer behavior this feature should change first.

  2. 2

    Configure the rule, reward, limit, and member-facing message.

  3. 3

    Add the feature to the portal, widget, storefront, or external integration.

  4. 4

    Track adoption and adjust reward cost, timing, and segmentation.

Pricing

Simple, honest pricing

Two plans to choose from, plus a custom enterprise option for larger rewards programs, loyalty campaigns, and growing teams.

Starter

Perfect for single-location teams getting started with loyalty.

$35/mo

Billed $420/yr - save $168

  • Custom Quest & Challenge creation
  • Unlimited loyalty members
  • Digital stamp cards
  • QR code check-ins
  • Basic analytics dashboard
  • Email support
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Growth

For teams serious about retention and multi-location scale.

$79/mo

Billed $948/yr - save $240

  • Up to 5 locations
  • Unlimited loyalty members
  • Everything in Starter
  • Push & SMS notifications
  • Advanced analytics + exports
  • White-label branding
  • Reward drops & freebies
  • Priority support
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Enterprise

For multi-location teams, franchises, and brands with custom needs.

Custom

Volume discounts available

  • Unlimited locations
  • Unlimited members
  • Everything in Growth
  • Dedicated account manager
  • Custom integrations & API
  • Advanced reporting & SLA
  • White-glove onboarding
  • Custom contract & billing
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Switch plans or cancel anytime · No hidden fees · Complete flexibility

Get a tailored walkthrough

Ready to build
loyal customers?

Tell us a bit about your rewards loyalty programs and we'll show you exactly how UseLoyalty can work for you.

  • Live demo tailored to your rewards loyalty programs
  • Setup walkthrough, live in under 10 minutes
  • Pricing advice based on your location count

FAQ

Common questions