UseLoyaltyPayments Integration
PayPal
Trigger points and rewards automatically on PayPal payments and orders.
About this integration
PayPal + UseLoyalty
PayPal is one of the world's largest payment networks. Connecting PayPal webhooks to UseLoyalty lets you reward customers for every completed payment, whether they pay via PayPal balance, card, or Buy Now Pay Later — without polling the PayPal API.
Webhook endpoint
Configured in UseLoyalty dashboard
https://app.useloyalty.app/api/webhooks/paypal/{program-id}
This URL is generated for your account in the UseLoyalty dashboard. Each integration has its own signed endpoint.
Setup guide
Connect PayPal in minutes.
Follow the steps below to wire PayPal webhooks into your UseLoyalty program. No code required.
Copy your webhook endpoint URL
Open UseLoyalty Dashboard → Settings → Integrations → PayPal. Copy the webhook endpoint URL (e.g. https://app.useloyalty.app/api/webhooks/paypal/{your-program-id}).
Open the PayPal Developer Dashboard
Go to developer.paypal.com → My Apps & Credentials. Select your app (or create one). Scroll to Webhooks and click Add Webhook.
Paste the endpoint and select events
Enter your UseLoyalty webhook URL. Tick the events listed in the Events section below. Save the webhook.
Copy the Webhook ID
PayPal shows a Webhook ID after saving. Copy it and paste it into UseLoyalty Dashboard → Settings → Integrations → PayPal → Webhook ID. UseLoyalty uses this to verify event signatures.
Add your PayPal Client ID and Secret
Still in the UseLoyalty integration settings, add your PayPal App Client ID and Client Secret. These allow UseLoyalty to verify webhook signatures using PayPal's verification API.
Send a test event
Use the PayPal webhook simulator (Developer Dashboard → Webhooks → Simulate) to fire a PAYMENT.CAPTURE.COMPLETED event and confirm it appears in UseLoyalty activity.
Webhook events
Events to subscribe to.
Subscribe to these events in your PayPal dashboard when creating the webhook. UseLoyalty maps each event to your campaign rules automatically.
PAYMENT.CAPTURE.COMPLETEDFires when a payment capture succeeds. Primary trigger for purchase points.
CHECKOUT.ORDER.COMPLETEDFires when a buyer completes a checkout order.
PAYMENT.SALE.COMPLETEDFires on completed sale payments in older PayPal integrations.
BILLING.SUBSCRIPTION.CREATEDFires when a new PayPal subscription is activated.
BILLING.SUBSCRIPTION.RENEWEDFires on subscription renewal — reward recurring customers.
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